Frequently Asked Questions
We ship from the US.
We ship worldwide. We ship research chemicals worldwide with the exception of the UK, USA & Austria.
Yes. Everywhere that we ship to, we can track a package to.
We use plain, discreet packaging, with no reference to research chemicals or anything related to. Everything gets sent as a letter.
Zelle, CashApp, BTC, BTG, LTC, DASH, ETH, Western Union, BNB (Binance) currencies, Monero and Direct Bank Transfer.
The address is provided to you at checkout
No. Requests will be ignored
Bank transfers and Western Union payments can take up to 5 working days. Crypto payments are instant but can take a day to administrate. We will do our best to ship your order as fast as possible. Thank you for your patience!
Delivery around the US is within 4 to 5 working days and out of the US comes with a 7 working days delivery time.
If you have chosen a tracked and insured shipping option, your order will be reshipped if it has not arrived three weeks after shipping.
Your tracking number will be attached to your order or shipment email, this may land in your spam folder. Trackers may not be updated until the following morning depending on volume of orders.
You can track your package online, using the tracking number provided to you via email.
For DHL: https://www.dhlparcel.nl/en/consumer/track-and-trace
For POSTNL: https://tracking.postnl.nl/track-and-trace/#/search
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